![]() We're going to have to provide a process to manually start the Zoom client program and provide credentials (Meeting ID and Password) to join a meeting. That leaves us without a way to correct the problem, so we must circumvent the problem. Yes, there's no good excuse for still running Windows 7, but there's no quick solution to this problem. Older computers with obsolete operating systems and browsers, e.g., Windows 7 and Internet Explorer, may not be able to run the code necessary to go from browser to Zoom client.If this is the case we can't/shouldn't correct this problem lest we cause problems elsewhere. There may be valid reasons for this, e.g., a computer used in some corporate environments, e.g., work from home. A "modern" computer, e.g., current operating system and browsers, may be misconfigured for our purposes.I've identified two causes, but there may be more: This is the most likely problem we see a few minutes time, maybe using a remote control solution ( TeamViewer has been extremely helpful here) and we're happy ever after.īut that leaves two other points of failure with the common result of not being able to get from the browser to the program. We can explicitly download the program from the Zoom website, we choose the Zoom Client for Meetings. It's pretty easy to correct the problems installing the Zoom client program. Note: If you are running Bus圜al 2, you can upgrade to Bus圜al 3 for 29.99. Mac App Store customers Download the update from the Mac App Store. This is the third potential point of failure. Bus圜al for Mac To update to the latest version of Bus圜al for Mac: Direct customers Launch Bus圜al and select Bus圜al > Check for Updates. The Zoom program is loaded and passed the meeting information.This is the second potential point of failure, i.e., Zoom doesn't get downloaded or doesn't get installed. This is likely to invoke User Access Control (UAC) on more modern computers and cause the user to be required to allow the download and installation. If Zoom isn't installed, magic happens again and an attempt to download and install Zoom is made.This is our first potential point of failure. Magic happens (OK, I don't know the exact details here, so maybe it's not magic.) and the browser, or Zoom code invoked by the browser, determines if the Zoom program is installed on the computer.This causes the computer to pass the link to the default browser, e.g., Edge, Safari, Chrome or Firefox.The potential attendee clicks on the hyperlink while viewing an invitation email message.To understand this problem, we first must understand the mechanics, at least from a 10,000' level, of how a Zoom meeting hyperlink works/is supposed to work. That third category is what this blog post is all about. This doesn't happen often, but it does happen enough to require a circumvention. People who get Zoom installed correctly but find that normal Zoom meeting hyperlinks don't work.I'm guessing that maybe 10% of new Zoom users fall into this category. People who need a little help understanding the process and need prompting to follow the normal path.The overwhelming majority of new Zoom users fall into this class. People who are able to get Zoom installed and running on their device(s) by simply following a meeting invitation hyperlink and letting the automated process work.I can categorize new Zoom users into three categories: I use two Google calendars (two different GSuite domains) for all my events.Two groups that I'm active in, our church ( Calvary Church, Roseville, MN) and the Twin Cities PC Users' Group, have moved many of their meetings "into the cloud" using Zoom. I currently use Apple Calendar (but pretty much have all the apps if that makes a difference) and I approve everything that goes on my calendar.This works well for her and is unlikely to change. She also has about a gazillion little notes in her calendar to remind her of to-do items and/or what’s she’s worked on. She uses Outlook and people often book things on her calendar when she has an open spot.I’m not really experienced with shared calendars and the two of us have very different systems: This was fine in the summer as one of us could go outside to work, but now that it’s cold and rainy out, we need a better solution. We both have very active calendars and simultaneous Zoom calls happen frequently. ![]() My wife and I live in a very small home and we share a kitchen table to work. I’ve looked across prior questions and I don’t think this has been asked exactly, so here goes:
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